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105 Reviews
4.8 Average of 105 Reviews
  • John Wallace
    2 weeks ago

    I use this garage for annual service, and other maintenance of my 2017 Mitsubishi Outlander PHEV. Only 2 visits so far, but well pleased with their service. It's not my nearest dealer, but from Twickenham, the only nearer alternative main dealers require heading into town in the rush hour. Even the nearest at Barnes would take just as long to get to

  • Ally Clark
    2 months ago

    Stefan and his staff make Normandy Garage the jewel in a crown! They assisted with our Shogun and made buying my husband's 'new toy' a fantastic experience. This is the type of garage any car owner wants but can't always find. I look forward to many years of being a customer of theirs! Highly recommended!! Thank you so much

  • Si
    2 months ago

    What can I say? Throughout the process of changing my car Stefan and the team have been AMAZING! The customer service we have received has been outstanding and nothing is too much trouble. I highly recommend the garage to anyone looking to change or service their cars. It’s difficult to find such a garage nowadays, but Normandy garage is one that I will be visiting again and again. A HUGE THANK YOU TO YOU ALLSi Clark

  • Andrew Wenden
    3 months ago

    Great friendly staff good service to highly recommended

  • Sandra Smith
    4 months ago

    This business is large enough to have the expertise in house but small enough that the manager can make and implement decisions on the spot if necessary; means that I've been a satisfied and loyal customer for more years than I care to own up to.

  • Tim Page
    4 months ago

    Excellent service as always

  • Mark Strudwick
    5 months ago

    Great service

  • Tony Hannington
    5 months ago

    Excellent service

  • John Flynn
    5 months ago
  • Seana Lambert
    6 months ago
  • Ray Lloyd
    7 months ago

    V good service

  • H Nash
    7 months ago

    My daughter brought a car from Normandy Mitsibishi and had a fantastic experience, which led us to also buy a car. My daughters car was just serviced and from start to finish the experience was exceptional. Its not often you come across a business that goes above and beyond for you and one that we look forward to continuing. Five stars all round.

  • Malcolm Hall
    7 months ago

    My family and I have been customers of Normandy Garage for over 21 yearsWe have bought new and used cars from them and had regular servicing carried out there and the staff (from sales staff to service staff and mechanics) have always been polite, professional considerate and concerned. Recently I needed to replace a wiper motor assembly on an old Hyundai Matrix and it wasn't worth having a new one fitted because of the age of the carIn desperation I contacted the garage and spoke to Stefan, the General ManagerNot only was he able to tell me the part number that I needed, but he took the time to search on the internet to find a salvage company that was selling a second hand assembly that would fit my carAfter contacting the company, I bought the part and it arrived the following day and was fitted immediatelyThe wipers are now working perfectly again. My experience shows that the staff at the garage are willing "to go the extra mile" to help customers, and this has restored my faith in the motor industryI would have no hesitation in recommending this garage to others.

  • Trevor Owen
    7 months ago

    Nice friendly staff, good service

  • Jane Cranch
    8 months ago
  • Emily Langley
    9 months ago

    Ordered a Motability car for my mum. We just happened to walk in where Miguel helped endless to get it all sorted even with the pandemic going on. He was so helpful and answered calls and emails so swiftly. Collected my mums Motability car at lunchtime today where John greeted us went through the last of the paper was also helpful with everything. Both of them are lovely and from what I can tell all staff here are nice and friendly and professional. Couldn't recommend them all enough. Thank you all for everything.

  • Sean Walters
    10 months ago

    Excellent family owned garage giving good service and great communication.

  • Alan Highton
    10 months ago

    Perfect service - nice people to deal with

  • T Singh
    10 months ago

    Great service. Graham was extremely helpful.

  • John Hounsham
    10 months ago

    Normandy Garage has serviced my wife's Hyundai i10 Comfort for over 10 years and they've never failed to provide an excellent quality of service. This year, my wife was unable to drive her car to the garage during the Covid-19 Lockdown as she had been identified as being clinically extremely vulnerable. At very short notice, Grahame Knight from their Service Dept, kindly agreed to collect my wife's car and deliver it back to us fully serviced and cleaned - for which we are extremely grateful. John & Kay Hounsham

  • Neil Coram
    11 months ago

    Booked car in for 4 year service dropped car offfor 0900 they dropped me off at then then bought the car back to me in the middle of the afternoon great service and friendly staff

  • p j
    1 year ago

    I bought an L200 elsewhere but always had it serviced here and found the team helpful and affordableWhen it came to selling I wanted best price but balanced against convenience and timing Miguel was very professional and reasonable in his valuation - leaving himself a margin but not short changing me . Would definitely use and recommend themI

  • Paul Raggett
    1 year ago

    I have had good and bad experiences with Dealerships and Garages over the 27 years of car ownership and the many different cars I have had over those years. I have to say this Garage to date I cannot fault. The service is fantastic, they do all they can for you. You mention a warrantee issue, a small fault on the car and they deal with it immediately with no excuses, they gave me a brand new demonstrator for the day as a courtesy car whilst mine was being serviced and MOT'd and on my return to collect my cleaned car, there was no hard sell at all. Very genuine good honest old fashioned service at it best, its such a breath of fresh air. Some dealerships are so terribly bad, in fact the other Mitsubishi dealership actually closer to me, could do with so many lessons from these guys on how to look after their customers. It makes this dealerships an absolute pleasure to deal with and I happily drive further than I need to to use them. Keep up the good work all. Paul

  • Les Baker
    1 year ago

    Friendly family business, very helpful.

  • David Hodson
    1 year ago
  • Laura Nash
    1 year ago

    Very good customer service from John, very enthusiastic and very good with handling the current situation with covid! so happy with my new mirage! Laura and Daniel Nash

  • Daniel Nash
    1 year ago

    John walton in sales. Fantastic service very friendly and helpful couldn't do enough to help get the car we were looking for.

  • Sally Clarke
    1 year ago

    I can't fault Normandy Garage, I recently had a service and repairs on Mitsubishi. On each occasion everything was prompt and dealt with immediately, I didn't wait a minute. They were also extremely helpful over the phone, each member of staff I have dealt with has been excellent. The best garage I have ever dealt with and I cannot recommend highly enough.

  • Linda Dawes1
    1 year ago

    Very friendly, and went out of there way to help, like to thank migal

  • Nicholas Woodbridge
    1 year ago

    A very helpful Garage, I was treated with a lot of patience and listened to, all my Questions were answered all the staff whom I met were very helpful and polite. I walked away very happy with my hassle free visit

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