This business is large enough to have the expertise in house but small enough that the manager can make and implement decisions on the spot if necessary; means that I've been a satisfied and loyal customer for more years than I care to own up to.
Sandra Smith
Excellent service as always
Tim Page
Great service
Mark Strudwick
Excellent service
Tony Hannington
V good service
Ray Lloyd
My daughter brought a car from Normandy Mitsibishi and had a fantastic experience, which led us to also buy a car. My daughters car was just serviced and from start to finish the experience was exceptional. Its not often you come across a business that goes above and beyond for you and one that we look forward to continuing. Five stars all round.
H Nash
My family and I have been customers of Normandy Garage for over 21 yearsWe have bought new and used cars from them and had regular servicing carried out there and the staff (from sales staff to service staff and mechanics) have always been polite, professional considerate and concerned. Recently I needed to replace a wiper motor assembly on an old Hyundai Matrix and it wasn't worth having a new one fitted because of the age of the carIn desperation I contacted the garage and spoke to Stefan, the General ManagerNot only was he able to tell me the part number that I needed, but he took the time to search on the internet to find a salvage company that was selling a second hand assembly that would fit my carAfter contacting the company, I bought the part and it arrived the following day and was fitted immediatelyThe wipers are now working perfectly again. My experience shows that the staff at the garage are willing "to go the extra mile" to help customers, and this has restored my faith in the motor industryI would have no hesitation in recommending this garage to others.
Malcolm Hall
Nice friendly staff, good service
Trevor Owen
Ordered a Motability car for my mum. We just happened to walk in where Miguel helped endless to get it all sorted even with the pandemic going on. He was so helpful and answered calls and emails so swiftly. Collected my mums Motability car at lunchtime today where John greeted us went through the last of the paper was also helpful with everything. Both of them are lovely and from what I can tell all staff here are nice and friendly and professional. Couldn't recommend them all enough. Thank you all for everything.
Emily Langley
Excellent family owned garage giving good service and great communication.
Sean Walters
Perfect service - nice people to deal with
Alan Highton
Great service. Graham was extremely helpful.
T Singh
Normandy Garage has serviced my wife's Hyundai i10 Comfort for over 10 years and they've never failed to provide an excellent quality of service. This year, my wife was unable to drive her car to the garage during the Covid-19 Lockdown as she had been identified as being clinically extremely vulnerable. At very short notice, Grahame Knight from their Service Dept, kindly agreed to collect my wife's car and deliver it back to us fully serviced and cleaned - for which we are extremely grateful. John & Kay Hounsham
John Hounsham
Booked car in for 4 year service dropped car offfor 0900 they dropped me off at then then bought the car back to me in the middle of the afternoon great service and friendly staff
Neil Coram
I bought an L200 elsewhere but always had it serviced here and found the team helpful and affordableWhen it came to selling I wanted best price but balanced against convenience and timing Miguel was very professional and reasonable in his valuation - leaving himself a margin but not short changing me . Would definitely use and recommend themI
p j
I have had good and bad experiences with Dealerships and Garages over the 27 years of car ownership and the many different cars I have had over those years. I have to say this Garage to date I cannot fault. The service is fantastic, they do all they can for you. You mention a warrantee issue, a small fault on the car and they deal with it immediately with no excuses, they gave me a brand new demonstrator for the day as a courtesy car whilst mine was being serviced and MOT'd and on my return to collect my cleaned car, there was no hard sell at all. Very genuine good honest old fashioned service at it best, its such a breath of fresh air. Some dealerships are so terribly bad, in fact the other Mitsubishi dealership actually closer to me, could do with so many lessons from these guys on how to look after their customers. It makes this dealerships an absolute pleasure to deal with and I happily drive further than I need to to use them. Keep up the good work all. Paul
Paul Raggett
Friendly family business, very helpful.
Les Baker
Very good customer service from John, very enthusiastic and very good with handling the current situation with covid! so happy with my new mirage! Laura and Daniel Nash
Laura Nash
John walton in sales. Fantastic service very friendly and helpful couldn't do enough to help get the car we were looking for.
Daniel Nash
I can't fault Normandy Garage, I recently had a service and repairs on Mitsubishi. On each occasion everything was prompt and dealt with immediately, I didn't wait a minute. They were also extremely helpful over the phone, each member of staff I have dealt with has been excellent. The best garage I have ever dealt with and I cannot recommend highly enough.
Sally Clarke
Very friendly, and went out of there way to help, like to thank migal
Linda Dawes1
A very helpful Garage, I was treated with a lot of patience and listened to, all my Questions were answered all the staff whom I met were very helpful and polite. I walked away very happy with my hassle free visit
Nicholas Woodbridge
Very good communication on the phone and on email. I didn't get to speak to someone when I went, but that was because I couldn't wait. Obviously popular!!!
Will H
Very helpful &friendly staff. They try to go the extra mile to be of service. Good family business.still maintain a very high standard of service. Am pleased to commend the owner Stephan& his wife’s attitude to Customer Care. The other staff are also most helpful.
Daryl Webb
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