Whilst we aim to achieve a high level of service this policy is designed to provide guidance on the way in which Normandy Garage receive and manage complaints. We want to help you, our customer, to resolve your complaint as quickly as possible.
This policy covers:
Tel: 01483 811111
Where your complaint does not relate to a financial service, the National Conciliation Service. For details of this service you can contact them on 01788 538317, or visit their website at www.nationalconciliationservice.co.uk
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